请教关于换手机

买了AppleCare+了吗？Apple has recently updated its AppleCare+ hardware warranty and support service for iPhone, iPod, and iPad. The updated AppleCare+ allows customers to avail of the service in any country where it is offered, not just in the country where the service plan is purchased.

According to TechCrunch, this welcome change was made by Apple around the time the iPhone 5s and the iPhone 5c were announced.

TechCrunch explains:

This change means that if you’re traveling with your device, you’re able to get service in another country if you purchased AppleCare+ back at home. Previously, you would have to have that service performed where you purchased the plan if you wanted it to be covered. Note that not all replacement or repair offerings are available in every country, because many countries don’t carry stock in certain iPhone models. The CDMA iPhone 5, for instance, is not available in Brazil and can’t be replaced there.
Under the updated AppleCare+, you can now have your iDevices serviced in the following countries: Austria, Canada, China, France, Germany, Hong Kong, Ireland, Italy, Japan, Netherlands, Singapore, Spain, Switzerland, the United Kingdom, and the United States.

Earlier this month, Apple expanded AppleCare+ to cover Europe, albeit with a higher incident fee. At the same time, the service was also made available to the iPod classic and the iPod touch.Apple has recently updated its AppleCare+ hardware warranty and support service for iPhone, iPod, and iPad. The updated AppleCare+ allows customers to avail of the service in any country where it is offered, not just in the country where the service plan is purchased.

According to TechCrunch, this welcome change was made by Apple around the time the iPhone 5s and the iPhone 5c were announced.

TechCrunch explains:

This change means that if you’re traveling with your device, you’re able to get service in another country if you purchased AppleCare+ back at home. Previously, you would have to have that service performed where you purchased the plan if you wanted it to be covered. Note that not all replacement or repair offerings are available in every country, because many countries don’t carry stock in certain iPhone models. The CDMA iPhone 5, for instance, is not available in Brazil and can’t be replaced there.
Under the updated AppleCare+, you can now have your iDevices serviced in the following countries: Austria, Canada, China, France, Germany, Hong Kong, Ireland, Italy, Japan, Netherlands, Singapore, Spain, Switzerland, the United Kingdom, and the United States.

Earlier this month, Apple expanded AppleCare+ to cover Europe, albeit with a higher incident fee. At the same time, the service was also made available to the iPod classic and the iPod touch.

这意思是没买就不行了么实在不行就去香港换好了实在不行就去香港换好了

没买就不行啦，异地修理只限AppleCare+. 可以尝试在Apple[…] HK网站上的Contact Apple Support问如何处理，可不可以邮寄之类的。 HK网站上的Contact Apple Support问如何处理，可不可以邮寄之类的。

请求学版主春节回家的时候帮忙修就好了

一年保质期的话可以去问问，apple是全球联保的，所以它理论上要修好，当然以前apple 都是不修直接换新的。。。。。。

可以电话问问客服可以去问问，apple是全球联保的，所以它理论上要修好，当然以前apple 都是不修直接换新的。。。。。。

可以电话问问客服

最近遇到同样的情况问了客服答案是香港或者上海问了客服答案是香港或者上海

让在香港的朋友去苹果店里问了下居然回复说全香港都没有店支持换新的，这太不靠谱了吧，香港在我心目中高大上的形象瞬间崩塌了啊居然回复说全香港都没有店支持换新的，这太不靠谱了吧，香港在我心目中高大上的形象瞬间崩塌了啊

客服有没有说香港哪里可以修呢

哈哈！这不关hk的事吧！是苹果的事吧！是苹果的事吧！

没有支持换新的？一般都是换翻新的 我准备去上海换 香港的话自然也应该是在苹果店？
我打客服电话的时候他主动和我说会换一只 去店里问的信息可能不准确吧一般都是换翻新的 我准备去上海换 香港的话自然也应该是在苹果店？
我打客服电话的时候他主动和我说会换一只 去店里问的信息可能不准确吧

说明hk不够高大上以至于苹果觉得不必要设立一个维修站以至于苹果觉得不必要设立一个维修站

这样啊可是因为新加坡这边换新的话也是只是一家还是几家支持 不是所有苹果店都支持的 不知道该去哪啊...可是因为新加坡这边换新的话也是只是一家还是几家支持 不是所有苹果店都支持的 不知道该去哪啊...

哈哈！為什麼不是說明足夠高大上，壞了不用修，直接買新的呢？啊哈哈！為什麼不是說明足夠高大上，壞了不用修，直接買新的呢？啊哈哈！

不管去哪家店最后都是拿去苹果公司这个和去哪家店没关系 店只是经销商 最后统一拿去公司换的
你有和客户联系过没有？如果没有然客服在线诊断下你的手机的话店家能做的只是帮你送去公司而已
感觉这没什么好纠结的 为什么不打个电话呢这个和去哪家店没关系 店只是经销商 最后统一拿去公司换的
你有和客户联系过没有？如果没有然客服在线诊断下你的手机的话店家能做的只是帮你送去公司而已
感觉这没什么好纠结的 为什么不打个电话呢

关键问题是不是哪家都可以啊人家不收啊 在新加坡陪朋友换过就是这样啊 大老远跑去一家说他们不管收的必须去指定一家 不知道你去上海会不会也是这样 先打听好吧人家不收啊 在新加坡陪朋友换过就是这样啊 大老远跑去一家说他们不管收的必须去指定一家 不知道你去上海会不会也是这样 先打听好吧

上海不是只有一家苹果店么？你朋友去的估计是经销商吧 不是apple store.你朋友去的估计是经销商吧 不是apple store.

是store不了解上海不了解上海

iPhone 是没有全球联保的1 iPhone 默认是没有全球联保的，除非购机一个星期还是一个月内买了apple care plus 增值服务
2 如果没有买服务，购机一年内回香港或者大陆的apple store 换翻新机
3 注意，是去高大上的apple store ，不是授权店
4 可能需要预约，自己打电话问问吧1 iPhone 默认是没有全球联保的，除非购机一个星期还是一个月内买了apple care plus 增值服务
2 如果没有买服务，购机一年内回香港或者大陆的apple store 换翻新机
3 注意，是去高大上的apple store ，不是授权店
4 可能需要预约，自己打电话问问吧