邓老师又赢了。。。 目测看房什么的活动基本都冻结了

所以出了OTP的筒子们不知道是应该高兴呢还是高兴呢

FREQUENTLY-ASKED QUESTIONS & ANSWERS FOR ESTATE AGENTS (EAs) AND REAL ESTATE SALESPERSONS (RESs) ON SUSPENSION OF ACTIVITIES AT WORKPLACE PREMISES TO FURTHER REDUCE COVID-19 TRANSMISSION

Corporate activities
1. Can my salespersons just drop off document or cheques at my office?

If these documents are for property transactions where the Option to Purchase, Sale and Purchase agreement, or tenancy agreement were signed prior to 7 Apr 2020 and the transaction is yet to be completed, you may receive such documents so as to help complete the transactions for your clients.

[Please note that HDB will not be registering new resale applications nor schedule new completion appointment during this period.]

If you will need to activate a small number of your staff to work in the office for short periods of time (i.e. less than a day), you can apply to the Ministry of Trade and Industry (MTI) for a time-limited exemption at https://covid.gobusiness.gov.sg. If approved, your staff must comply with the safe distancing measures during the limited time in the office.

2. Can I have administrative and accounting staff in the office for processing of commission payments?

Under the measures announced by MTI, all non-essential businesses are required to suspend all in-person activities and activities at your business location. You and your staff are encouraged to perform business functions from home as far as possible.

For selected key functions that need to continue but cannot be performed via telecommuting due to sensitivity (e.g. commission processing), you can apply to MTI for a time-limited exemption at https://covid.gobusiness.gov.sg. If approved, your staff must comply with the safe distancing measures during the limited time in the office.

Estate agency work

3. Can I conduct onsite property viewings if the seller and tenants are willing to do so?

The aim of the elevated set of measures is to reduce much more significantly movements and interactions in public and private places. Hence, you should

Annex

defer onsite viewings, and advise your clients accordingly in order to minimise further spread of COVID-19.

4. For clients who are in urgent need of buying, selling, or renting a home, can I proceed to arrange for viewings if the other party permits?

The aim of the elevated set of measures is to reduce much more significantly movements and interactions in public and private places. All physical, in-person viewings should be deferred until after 4 May 2020 or such time that the measures have been removed. EAs and RESs are encouraged to arrange for viewings virtually.

5. For clients who are in urgent need of renting a home, can I proceed to arrange for the signing of the tenancy agreement if the other party permits?

For rental transaction, RESs should facilitate digital signing of documents where possible, and may facilitate the meeting virtually or digitally. If your client has to sign the tenancy agreement with another party that requires a wet ink signature to complete the transaction, RES should neither meet his client nor accompany his client for this activity. You may wish to request your client to update you through phone or text message.

6. Can I assist my clients with the handover and takeover of properties for rental transactions? Can I complete sale and purchase transactions where the Option to Purchase or Sale and Purchase agreement were signed before 7 Apr 2020?

You are to advise your clients that physical, in-person handovers/takeovers should be deferred until after 4 May 2020 where possible.

However, for property transactions where the Option to Purchase or Sale and Purchase agreement were signed prior to 7 Apr 2020 and yet to be completed, and your client has to and can attend a handover/takeover of a property, RESs should not accompany their clients for this activity. You may wish to request your client to update you through phone or text message.

If there are special circumstances where you have to participate in these physical, in-person activities (e.g. where the client is unable to attend personally), you must apply safe distancing measures such as minimising physical interactions, maintaining a distance of at least one metre apart, and wearing a mask.

7. Can my clients go sign papers and make payment for the completion ofproperties at lawyers’ offices?

You should check with the conveyancing lawyer on whether your client is required to sign the documents for completion of the property transaction at thelawyer’s office. If the client is required to be at the lawyer’s office to sign thedocuments, you should not accompany your client. You may wish to request your client to update you through phone or text message.

8. Can I still help my clients lodge documents and titles with the Land Titles Registry?

Due to the COVID-19 situation, the Singapore Land Authority will temporarily close its counters, including both lodgement and collection counters for the Land Titles Registry. The submission of hard copy documents, manual lodgements as well as the collection of documents and titles will be suspended for the time being. Electronic lodgement of instruments will continue to be available during selected hours. For more details, please visit SLA’s websitewww.sla.gov.sg.

9. Will the Housing and Development Board (HDB) still go ahead with the completion and key collections? Can I still attend the completion appointment with my clients?

If flat sellers and buyers have an existing appointment with HDB to complete the transaction of their resale flat, the appointment will proceed as scheduled. However,inviewofthetightermeasurestominimisefurtherspread of COVID-19, HDB will limit entry into the HDB Atrium to only the flat seller(s) and buyer(s) as they are the parties who need to sign the documents.

For resale applications on hand and yet to be registered (i.e. yet to have a completion appointment), HDB will not register the applications and schedule completion appointments.

Resale flat buyers and sellers can continue to submit new applications online viatheHDBResalePortal. However,HDBwillnotregistertheapplicationsand schedule completion appointments.

For queries, please visit HDB InfoWEB at www.hdb.gov.sg or email HDB at [email protected].

10. Can development launches still go ahead, e.g. by appointment only?

Urban Redevelopment Authority (URA) has issued an advisory to all developers with a sale licence to close their show galleries with effect from 7 April 2020 until 4 May 2020 (inclusive). Developers are strictly not allowed to conduct any viewings and marketing activities in their show galleries during this period.

D

evelopers can still host their launches on web portals and conduct marketing

and sales using digital means.

For queries on the advisory for licensed developers, please email URA at

[email protected].

11. Can I meet my clients to sign legal documents?

If you are not the signatory to the legal documents, you should not be meeting your clients. If you are a signatory, please apply safe distancing measures such as minimising physical interactions, maintaining a distance of at least one metre apart, and wearing a mask.

Other non-estate agency services

12. Can I attend to contractors accessing the properties at the request of the clients?

Any work that are non-essential and non-urgent in nature should be deferred until after 4 May 2020. If there is urgent work (e.g. life-threatening danger or severe damage to property), you should apply safe distancing measures such as minimising physical interactions, maintaining a distance of at least one metre apart, and wearing a mask.

13. Can valuers still carry out the valuation work for the banks and clients?

You will have to refer to valuers if such work can be carried out at the property in view of the elevated set of measures.

HDB has advised that its appointed valuers would be asking flat sellers (or their RESs) for the photographs of the resale flat for valuation, if possible, instead of visiting the flats.

(As at 5 April 2020)